In order to ensure the best levels of customer service and to provide you with the best possible employment opportunities, we may ask for details that will genuinely help us to help you. For example, name, contact details, education details, employment history, immigration status and any other relevant information that you may choose to share with us. In some situations, we may be required to carry out financial background checks, reference checks or request details of a referee.
Such information is accepted on the following basis: You undertake to guarantee that the information you provide is complete, true and accurate in all respects.
If you are a Client of Osborne Thomas, we may need to collect and use information about you or individuals at your organisation in order to find Candidates who are the right fit for you or your organisation.
To ensure that our processes run smoothly, we only require a small amount of data from our Suppliers, such as the contact details of relevant individuals within your organisation so that we can communicate with you. We may also need additional information such as bank details so that we can pay for the provided services (if this is a part of the contractual arrangement between us). We may also hold information that a person within your organisation has chosen to disclose to Osborne Thomas.
In order to provide candidates with suitable employment opportunities, safely and securely, we may need some basic background information from their Referees. We only ask for very basic contact details (such as name, email and telephone number) so that we can get in touch with you for a reference.
The two ways in which we collect your personal data are as follows:
In order to make sure that we achieve our goal of having the best Candidates for your organisation, we collect your personal data in two ways:
We collect personal data during the course of working with you.
We only collect personal data when a Candidate provides it in order for you to serve as a Referee.
Osborne Thomas’s main reason for collecting your personal data is to help you find employment. The more information we have about you, such as your skillset and career ambitions, the more bespoke we can make our service. In certain circumstances, we may use your data to ensure that we continue to be up to date with your situation, for diversity and equal opportunities monitoring or in legal situations.
Please see below for a list of ways in which we may process your personal data in order to find you a suitable role. Please note this list is not exhaustive:
We may also use your personal data for the purposes below if we deem it necessary to do so. If you do not agree with this, you do have the right to object.
Osborne Thomas’s main reason for using information on our Clients is to ensure we maintain our contractual arrangement and to ensure our relationship runs smoothly and efficiently. The more information we have, the more bespoke our service and our ability to identify Candidates we think will be right for your organisation. Client data may also be used for marketing activities, business development and in legal situations.
The main reason for using your personal data is to ensure our contractual arrangements run smoothly and to comply with legal requirements.
We use Referee’s personal data to help our candidates find employment by verifying their details, skills and qualifications to make sure they are matched with their prospective employers.
Osborne Thomas will only share your data to ensure that we are able to provide you with a suitable shortlist of Candidates.
Unless you specify otherwise, we may share your information with associated third parties such as our service providers and organisations to whom we provide services.
Unless you specify otherwise, we may share your information with associated third parties to whom we provide services.
Osborne Thomas is committed to protecting your privacy. Once we have your personal information (see above), it is stored on our online system which can only be securely accessed by employees of our company. We may also gather information and statistics collectively about visitors to our website.
All of our internal systems are password and firewall protected and can only be accessed by Osborne Thomas employees or a service provider hired by Osborne Thomas.
We protect your data by ensuring that we have appropriate organisational and technical measures and security in place. These include procedures to deal with any suspected data breaches.
If you suspect loss, misuse or unauthorised access to your personal information, please let us know immediately by contacting our Data Protection Officer.
If we have not had meaningful contact with you, or, where appropriate, the company you are working for/with, for a period of two years, we will delete your personal data from our systems, unless we believe in good faith that the law (or other regulation) requires us to preserve it (for example, tax litigation). After this period, it is likely your data will no longer be relevant for the purposes for which it was collected.
When we refer to “meaningful contact” we mean, for example, communication between you and Osborne Thomas (either verbal or written) or where you are actively engaging with our online services. If you are a Candidate, we will consider there to be meaningful contact with you if you submit your updated CV via email, through a third party website or directly to an Osborne Thomas employee. We will also consider it meaningful contact if you communicate with Osborne Thomas, our employees or third parties regarding any potential roles, either via verbal or written communication.
One of the GDPR’s main objectives is to protect and clarify the rights of EU citizens and individuals within the EU with regards to data privacy. Even if we already hold your personal data, you still have various rights in relation to it. We will seek to deal with your request without undue delay within one month (subject to any extensions, to which we are lawfully entitled) and in accordance with the requirements of applicable laws. Please note, we may keep a record of your communications to help us resolve any issue which you raise.
To get in touch regarding any of the below rights, please contact our Data Protection Officer.
If we are using your data because we deem it necessary for your legitimate interests to do so and you do not agree, you have the right to object. We will respond to your request within 30 days, although we may be allowed to extend this period in certain cases. Generally, we will only disagree with you if certain limited conditions apply. This right enables you to object to Osborne Thomas processing your personal data where we do so for one of the following four reasons:
If your objection relates to Osborne Thomas processing your personal data because we deem is necessary for your legitimate interests, we must act on your objection by ceasing the activity in question unless:
If your objection relates to direct marketing, we must act on your objection by ceasing this activity.
Where we have obtained your consent to process your personal data for a certain activity (i.e. for profiling your suitability for certain roles), or consent to let us contact you intermittently to ensure your details are up to date, you may withdraw your consent at any time. In this case, please contact any of our consultants or our Data Protection Officer.
You have the right to ask us to confirm what information we hold about you at any time. You may ask us to modify, update or delete such information. At this point, we may comply with your request or, additionally do one of the following:
In certain situations, you have the right to request that Osborne Thomas erases your personal data. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited conditions apply. If we do agree to your request, we will delete your data but generally assume that you would prefer Osborne Thomas to keep a note of your name on our register of individuals who prefer to not be contacted. This will ensure that we minimise the chances of your being contacted in the future when your data is collected in unconnected circumstances. If you would prefer for Osborne Thomas not to do this, please say so.
In order for your right to request that Osborne Thomas erases your data, the information must meet one of the following criteria:
We would only be entitled to refuse to comply with your request for erasure for one of the following reasons:
When complying with a valid request for the erasure of data, we will take all reasonably practicable steps to delete the relevant data.
If you wish, you have the right to transfer your data from us to another data controller. We will help with this – either by directly transferring your data for you, or by providing you with a copy in a commonly used machine-readable format.
You also have the right to lodge a complaint with your local supervisory authority:
The Information Commissioner’s Office (ICO).
Osborne Thomas and the employees of Osborne Thomas control the processing of personal data on its database and throughout the company.
Article 6(1)(f) of the GDPR states that we can process your data where it “is necessary for the purposes of legitimate interests pursued by [us] or by a third party, except where such interests are overridden by the interests or fundamental rights of freedoms of [you] which require protection of personal data.”
In certain circumstances, we are required to obtain your consent to the processing of your personal data in relation to certain activities. Depending on exactly what we are doing with your information, this consent will be opt-in consent or soft opt-in consent. Article 4(11) of the GDPR states that (opt-in) consent is “any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.” This means that:
We will keep records of the consents that you have given in this way.
We have already mentioned that, in some cases, we will be able to rely on soft opt-in consent. We are allowed to market products or services to you which are related to the recruitment services we provide as long as you do not actively opt-out from these communications.
As we have mentioned, you have the right to withdraw your consent to these activities. Please contact our data protection officer.
To ensure that your data receives an adequate level of protection, we have put in place appropriate measures with the third parties we may share your information with to ensure that your personal information is treated by those third parties in a way that is consistent with the law on data protection.
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Whilst Osborne Thomas uses reasonable care in compiling and presenting the information found on this website, it is provided for purely information purposes and you should seek further guidance and make independent enquiries before relying on it. The information supplied on this website has been compiled from a variety of sources and is subject to change without notice. Osborne Thomas makes no representation or warranty whatsoever regarding the completeness, accuracy, currency, adequacy, suitability or operation of this website, or of the information it contains, nor makes any such warranty in respect of any information carried on any website operated by a third party which may be accessed from this website, nor that the information on this or any third party website has in any way been verified by Osborne Thomas. All information on this website is provided on an “as is” basis. Osborne Thomas assumes no responsibility for information contained in this website and disclaims all liability arising from negligence or otherwise in respect of such information. Osborne Thomas makes no representations in respect of the existence or availability of any appointment advertised on this website. Osborne Thomas does not guarantee that any employer or client will ask for a candidate’s information, or to interview or hire a candidate, or that any candidates will be available or will meet the needs of any employer or client. Osborne Thomas cannot guarantee that any employer or client will keep confidential any candidate information or data provided to the employer or client. Osborne Thomas makes no representation or warranty as to the final terms and duration of any appointment obtained through this website. By using this website you assume the risk that the information on this website may be incomplete, inaccurate, out of date or may not meet your requirements. This website was created in England. Any interpretation of its contents, claims or disputes (of whatever nature and not limited to contractual issues) shall be subject to the exclusive jurisdiction of the English Courts under English law.
All information incorporated within this website is copyright of Osborne Thomas Limited. This website has been created for and behalf of Osborne Thomas Limited. All copyright is the property of Osborne Thomas Limited and any unauthorised reproduction is prohibited. Unauthorised use of the Osborne Thomas Limited trademarks, trade names and logos is prohibited.
1. Candidate Data:
Please see a detailed list below of information we may collect from you in order to find you the best employment opportunities:
** Please note that the above list of categories of personal data we collect is not exhaustive
Candidates – includes applicants for all roles advertised or promoted by Osborne Thomas, including permanent, contract, interim with Osborne Thomas Clients as well as people who have supplied a speculative CV to Osborne Thomas, not in relation to a specific job.
Clients – this category covers our customers, clients, and others to whom Osborne Thomas provides services in the course of its business.
Delete – while we will endeavour to permanently erase your personal data once it reaches the end of its retention period or where we receive a valid request from you to do so, some of your data may still exist within our systems, for example if it is waiting to be overwritten. For our purposes, this data has been put beyond use, meaning that, while it still exists on an archive system, this cannot be readily accessed by any of our operational systems, processes or Staff
General Data Protection Regulation (GDPR) – a European Union statutory instrument which aims to harmonise European data protection laws. It has an effective date of 25 May 2018, and any references to it should be construed accordingly to include any national legislation implementing it.
Other people whom Osborne Thomas may contact – these may include Candidates and Osborne Thomas employees emergency contacts and referees. We will only contact them in appropriate circumstances.
Suppliers – refers to partnerships and companies (including sole traders), and atypical workers such as independent contractors and freelance workers, who provide services to Osborne Thomas.
Website Users – any individual who accesses the Osborne Thomas website.
The table below lists the cookies we collect and what information they store.
|COOKIE NAME||COOKIE DESCRIPTION|
|__utma||Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.|
|__utmb||Google Analytics stores IP address anonamously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.|
|__utmc and __utmz||These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.|